Frequently Asked Questions

domain name is your website name. A domain name is an address where Internet users can access your website. A domain name is used for finding and identifying computers on the Internet. … Because of this, domain names were developed and used to identify entities on the Internet rather than using IP addresses.

We are providing domain name and privacy protection but it is not directly accessible from our website. Please contact our support team for detailed information.

Please change your name server as follows and

Please login to your domain control panel and try to find manage DNS or change name server option. If you face difficulty while changing the name server or need help to change name server please feel free to contact us.

Yes, you can always upgrade your plan by just paying difference amount but the validity will remain the same.

It varies from server to server and we have multiple servers. Please check email or you can login to your webmail using client area. Or you can visit to login to your webmail account.

Please email us on or raise a ticket under Technical support department.

Please login to your cPanel and then try to find Softaculous apps installer and select WordPress and install it.

Please login to your cPanel account and then try to find Let’s Encrypt and then select your domain and install your SSL certificate.

Please login to your cPanel and then try to find FTP account option and then you can create a new account.

You must create new FTP account first and then you will be able to establish an FTP connection. In FTP host write and in FTP username enter your FTP username which you created using cPanel and in FTP password enter your FTP account password which you set when you created a new account.

The most convenient way to transfer your website’s files to your new web hosting account is via FTP. You should connect to your hosting account and download the files locally to your computer. Then you have to upload them to your new hosting account’s main folder (usually public_html, www or HTTP docs).

You can’t go wrong with our 30 days money-back guarantee. If you are not satisfied with our service then you can always ask for a refund within 30 days.

If you are not satisfied with our service then you can ask for a refund within 30 days. Please email us on or raise a ticket under the Sales support department.

It may due to caches. We recommend you to flush your DNS by typing following command ipconfig/flushdns in your cmd if you are using windows and clear your browsing history, caches, and cookies. You can try to browse your website using Kproxy to check whether your website is working for the rest of the world or not. If it is working using Kproxy then you should wait some time it will start working automatically for you soon.

You can check your name server by using IntoDNS.